WhatsApp is always important for many shops and other companies, even with its confidentiality policy debating coverage issues, and the courier service wishes to make these transactions faster and simpler thanks to updates to its business API . For starters, you do not need to type quite often – you will now get menus that allow you to press an option instead of writing a message. You will also have more businesses, such as stock alerts, so you are more likely to get follow-up.
If you already have a truly bad experience with a business, you will have options to provide more comments when blocking discussions with this company.
You can see more companies using WhatsApp in the first place. The brand belonging to Facebook says it cut the time to start with “weeks” business discussions just five minutes. WhatsApp estimates that this will mainly help “middle and larger” businesses, but it’s always useful if you prefer to spend a phone call or wait for an email.
You will have to wait a while for companies to adopt the new API. Yet this could be a welcome update in the many parts of the world where WhatsApp is ubiquitous. You may have more reasons to dismiss Whatsapp the next time you want to shop or manage an account.
